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Upgrade your frontline people with the necessary skills to
handle any customer and provide the best service anyone has
to offer in town! This 4-hour seminar provides skills that
can be implemented immediately to help you project the right
image and impress your customers.
Seminar Objective
The image you project will be the “first impression”
given to the customers / clients / business partners. Having
the right image will impress them and draw their attention
right away, melting any of their apprehension and meeting
their expectations.
Part One: Fashion Sense
- Plan your Career Wardrobe
- Basic Career Wardrobe
- Traditional Business Attire for
Men / Women
- Combining ties, shirts, pants,
suits for maximum visual impact
- Clothes to suit different women
body proportions
- Business Casual Attire for Men /
Women
- Guidelines on shoes, socks,
belts, watches, handkerchiefs, briefcases and other
accessories for Men
- Guidelines on shoes, pantyhose, jewellery, belts,
briefcases and other accessories for Women
- Dress Codes
- Formal and Informal Dressing
- White Tie
- Black Tie
- Black Tie Preferred / Optional /
Invited
- Formal / Informal
Part Two: Personal Grooming
- Detailed descriptions for improved outlook:
- Hair
- Hair color
- Teeth
- Hands and Nails
- Skin Care
- Fragrance
Part Three: Colors
- Psychological Association of Colours
- Colour Tips to help you project your professional
image
- Selecting the right colours for you
- Colour Coordination
- Guiding principles to harmonizing colors
- Colour to project professionalism and confidence
Part Four: Make-up and Skincare (additional 3 hrs)
• Live make-up demonstration and use of skincare products
• Hands-on session for all participants
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