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In this competitive atmosphere, good dining skills are a
must, whether you are conducting business abroad or entertaining
international clients in your own country. ‘Dine like
a Diplomat’ will reinforce the considerable talents
you already possess and provide valuable skills to help you
compete in a global economy – an economy that demands
mental flexibility and awareness. You can use protocol and
personal diplomacy to tip the scales in your favour no matter
where you conduct business!
Seminar Outline
Business Entertaining
- Invitations
- Things to consider when extending an invitation or
accepting an invitation.
- Protocol to observe when canceling an invitation.
- Receiving Lines
- When is the receiving line important for the host?
- What should you do at the receiving line?
- Who should be at the receiving line?
- Host Duties
- Steps to follow when organizing a proper business luncheon,
eg. Choosing the restaurant, table, how to greet your
guest, how to extend your hospitality, etc.
- Protocol to observe as the host.
- Guest Duties
- Etiquette to observe to be an appreciative and cooperative
guest.
- Seating Guidelines
- How to seat all your guests correctly at a business
meal.
- Taking your seat and napkins
- The proper way to approach your seat and taking the
exit.
- The correct way to pick up your napkin and where
to position it between meals and after meals.
- Host and Guest of Honour Duties
- Types of formal toasting by the host.
- When should the formal toasting be done?
- When should the guest-of-honour return the toasting?
- Toasting
- How to do a proper and good toast?
- Posture at the table and excusing yourself
- Correct posture at the table for American and Continental
styles of dining.
- Protocol to observe when excusing yourself.
- Styles of eating
- 2 universally accepted western styles of eating –
American and Continental.
- The Asian style of eating.
- Silverware savvy
- The correct way to secure your knife, fork and spoon.
- Correct ways of placing your silverware when you
are cutting the food, eating the food, resting or after
the meal – American and Continental styles.
- Silverware savvy for Asian style.
- Handling the silverware for a very formal business
meal.
- Place setting maps
- Formal place settings for 4, 6 and 8-course meals.
- Formal Dining Guide
- Step-by-step guide to eating various courses using
American and Continental styles.
- Dining Dos & Don’ts
- Universally accepted table mannerisms.
- Etiquette to observe at dining table.
- Eating various foods
- Ways of eating various types of foods.
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