In this competitive atmosphere, good dining skills are a must, whether you are conducting business abroad or entertaining international clients in your own country. ‘Dine like a Diplomat’ will reinforce the considerable talents you already possess and provide valuable skills to help you compete in a global economy – an economy that demands mental flexibility and awareness. You can use protocol and personal diplomacy to tip the scales in your favour no matter where you conduct business!

Seminar Outline

  • Business Entertaining
  • Invitations
    • Things to consider when extending an invitation or accepting an invitation.
    • Protocol to observe when canceling an invitation.
  • Receiving Lines
    • When is the receiving line important for the host?
    • What should you do at the receiving line?
    • Who should be at the receiving line?
  • Host Duties
    • Steps to follow when organizing a proper business luncheon, eg. Choosing the restaurant, table, how to greet your guest, how to extend your hospitality, etc.
    • Protocol to observe as the host.
    • Guest Duties
      • Etiquette to observe to be an appreciative and cooperative guest.

  • Seating Guidelines
    • How to seat all your guests correctly at a business meal.
  • Taking your seat and napkins
    • The proper way to approach your seat and taking the exit.
    • The correct way to pick up your napkin and where to position it between meals and after meals.
  • Host and Guest of Honour Duties
    • Types of formal toasting by the host.
    • When should the formal toasting be done?
    • When should the guest-of-honour return the toasting?
  • Toasting
    • How to do a proper and good toast?
  • Posture at the table and excusing yourself
    • Correct posture at the table for American and Continental styles of dining.
    • Protocol to observe when excusing yourself.
  • Styles of eating
    • 2 universally accepted western styles of eating – American and Continental.
    • The Asian style of eating.
  • Silverware savvy
    • The correct way to secure your knife, fork and spoon.
    • Correct ways of placing your silverware when you are cutting the food, eating the food, resting or after the meal – American and Continental styles.
    • Silverware savvy for Asian style.
    • Handling the silverware for a very formal business meal.
  • Place setting maps
    • Formal place settings for 4, 6 and 8-course meals.
  • Formal Dining Guide
    • Step-by-step guide to eating various courses using American and Continental styles.
  • Dining Dos & Don’ts
    • Universally accepted table mannerisms.
    • Etiquette to observe at dining table.
  • Eating various foods
    • Ways of eating various types of foods.
  • Tipping
    • Rules on tipping.