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Upgrade your people skills with tools that will help you reach
your professional goals! This 4-hour seminar provides leadership
skills you can implement immediately to help you project confidence
and authority.
Course Outline
Benefits of Etiquette & Protocol Intelligence
Etiquette and protocol intelligence will distinguish you
from the crowd. While this unique intelligence alone may not
get you anywhere, it will give you an edge that will make
the difference between you and another person who is just
as smart!

- Eye Contact / Eye Signals
- Various eye signals for business
and social environment.
- How to maintain correct eye contact.
- How to make an entrance and leave a lasting impression
- How to make an effective entrance
when attending a function.
- How to make your presence known
and leave a lasting impression.
- How to prepare yourself before the function.
- Improve Mingling Proficiency
- How to improve your small talk ability.
- Subjects for small talk.
- How to enter and exit from a group of strangers
who may be your potential clients.
- Positive and negative body language.
- Deportment and posture.
- Handshaking
- Various ways of handshaking that
reveals your personality.
- Power points for handshaking.
- International ways of handshaking.
- Introductions
- How to introduce yourself with
confidence and authority.
- Protocol for business
introductions.
- Formulas for proper formal and informal introductions.
- Forms of Address
- How to address the President, Chief Justice, diplomats,
etc.
- Remembering Names
- Formulas for remembering names.
- Business Card Protocol
- How to present the business card.
- How to make your business card an effective visual
communications package.
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